Flare Log

Privacy Policy

Data Storage

Flare Log stores all symptom logs locally on your device. This includes:

• Pain level recordings
• Blood and urgency indicators
• Notes you add to entries
• Timestamps of your logs

This data is stored using Apple's secure on-device storage and is not accessible to us or any third parties.

Data Collection

We do not collect, transmit, or have access to any of your personal or health data. Flare Log operates entirely offline with no server-side components.

In-App Purchases

Flare Log offers optional premium features through in-app purchases. All transactions are processed securely by Apple through the App Store. We do not have access to your payment information.

Analytics & Tracking

Flare Log does not include any analytics, tracking, or advertising SDKs. We do not track your usage or behavior within the app.

Data Export

The PDF export feature allows you to generate reports from your data. These reports are created locally on your device. When you share a report, it is transmitted only to the destination you choose (e.g., email, messaging apps). We never receive copies of your exported data.

Third-Party Services

Flare Log does not integrate with any third-party services that would have access to your data.

Data Deletion

You can delete individual log entries at any time by swiping to delete within the app. To remove all data, simply uninstall the app from your device.

Children's Privacy

Flare Log is not directed at children under 13. We do not knowingly collect any information from children.

Website Analytics

While the Flare Log app does not collect any data, our website (flarelogapp.com) uses Google Analytics to understand how visitors interact with our marketing pages. This is separate from the app itself.

Google Analytics may collect:

• Pages visited and time spent on pages
• Approximate geographic location (country/city level)
• Device type, browser, and operating system
• Referring website

This data is aggregated and anonymized. It does not include any health data from the Flare Log app, which remains exclusively on your device. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Your Privacy Rights (GDPR - European Users)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain data protection rights under the General Data Protection Regulation (GDPR):

• Right of Access: You have the right to request information about the personal data we hold about you.
• Right to Rectification: You have the right to request correction of inaccurate personal data.
• Right to Erasure: You have the right to request deletion of your personal data.
• Right to Data Portability: You have the right to receive your data in a structured, machine-readable format.
• Right to Object: You have the right to object to processing of your personal data.
• Right to Restrict Processing: You have the right to request restriction of processing your personal data.

Important: Because the Flare Log app stores all data locally on your device and we do not have access to it, these rights are effectively in your control. You can access, export (via PDF), modify, or delete your data directly within the app at any time. For website analytics data, contact us at chintan@lowlatencylabs.app.

Legal Basis: For website analytics, our legal basis is legitimate interest in understanding how visitors use our website to improve our services. For the app, we do not process your personal data as it remains on your device.

Your Privacy Rights (CCPA/CPRA - California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights:

• Right to Know: You have the right to know what personal information we collect, use, and disclose.
• Right to Delete: You have the right to request deletion of your personal information.
• Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information.
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.

We do not sell or share your personal information. The Flare Log app does not transmit any data to us or third parties. Your health data remains exclusively on your device.

To exercise any of these rights regarding website analytics data, contact us at chintan@lowlatencylabs.app. We will respond to verified requests within 45 days.

Changes to Privacy Policy

We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated revision date.

Terms of Service

By downloading, installing, or using Flare Log ("the App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.

1. Acceptance of Terms

These Terms constitute a legally binding agreement between you and Low Latency Labs LLC ("we," "us," or "our") regarding your use of Flare Log.

2. Eligibility

You must be at least 18 years of age to use this App. If you are under 18, you may only use the App with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms. By using the App, you represent that you meet these eligibility requirements.

3. Description of Service

Flare Log is a personal health tracking application designed to help users log and monitor symptoms related to inflammatory bowel disease (IBD) and similar conditions. The App allows you to:

• Record symptom data including pain levels, blood presence, and urgency
• Add notes to your log entries
• View your symptom history and trends
• Export your data as PDF reports (premium feature)

4. Medical Disclaimer

FDA Regulatory Status: Flare Log is not a regulated medical device under U.S. Food and Drug Administration (FDA) guidelines. It is a general wellness product intended solely for personal symptom logging and does not provide medical advice, clinical decision support, or treatment recommendations. The App does not analyze, interpret, or make predictions about your health data.

Not for Medical Decisions: Do not use this App to make medical or treatment decisions. The data you enter is for your personal records only and should not replace professional medical evaluation, diagnosis, or treatment.

Always consult with a qualified healthcare professional regarding any medical questions or conditions. Never disregard professional medical advice or delay seeking it because of something you have tracked in this App. In case of a medical emergency, call your doctor or emergency services immediately.

5. User Responsibilities

You are responsible for:

• The accuracy of the data you enter into the App
• Maintaining the security of your device
• Backing up your data if desired (the App stores data locally only)
• Using the App in compliance with all applicable laws

6. Acceptable Use

You agree not to:

• Use the App for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to any portion of the App or its related systems
• Interfere with or disrupt the integrity or performance of the App
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the App
• Remove, alter, or obscure any proprietary notices on the App
• Use the App in any manner that could damage, disable, or impair the App
• Use the App to transmit any malicious code, viruses, or harmful data

7. In-App Purchases

Flare Log offers premium features available through one-time in-app purchases. All purchases are:

• Processed by Apple through the App Store
• Subject to Apple's terms and conditions
• Non-refundable except as required by applicable law or Apple's refund policies

You can restore previously purchased features on any device signed into the same Apple ID.

8. Intellectual Property

The App, including its design, features, content, and all related intellectual property rights, is owned by Low Latency Labs LLC and is protected by copyright, trademark, and other intellectual property laws. You may not:

• Copy, modify, or distribute the App or any portion thereof
• Reverse engineer or attempt to extract the source code
• Use the App for any commercial purpose without prior written permission
• Create derivative works based on the App
• Use any Low Latency Labs LLC trademarks or branding without authorization

9. User Content

You retain ownership of any data you enter into the App ("User Content"). By using the App, you grant Low Latency Labs LLC a limited license to process your User Content solely as necessary to provide the App's functionality. Since the App operates entirely offline with local storage, your User Content is not transmitted to or stored on our servers.

10. Third-Party Services

The App may interact with third-party services, including but not limited to Apple's operating system, App Store, and sharing services. Your use of such third-party services is subject to their respective terms and privacy policies. Low Latency Labs LLC is not responsible for the practices or content of any third-party services.

11. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LOW LATENCY LABS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of data or data corruption
• Health-related decisions made based on App data
• Any interruption or cessation of the App's functionality
• Loss of profits, revenue, or anticipated savings
• Personal injury or property damage

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE APP EXCEED THE AMOUNT YOU PAID TO US FOR THE APP IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR FIFTY DOLLARS ($50), WHICHEVER IS GREATER.

13. Indemnification

You agree to indemnify, defend, and hold harmless Low Latency Labs LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the App; (b) your violation of these Terms; (c) your violation of any rights of another party; or (d) your User Content.

14. Termination

You may stop using the App at any time by uninstalling it from your device. We reserve the right to terminate or suspend your access to the App at any time, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the App will immediately cease.

15. Service Availability and Discontinuation

We reserve the right to modify, suspend, or discontinue the App (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the App. We recommend that you regularly export your data if you wish to preserve it.

16. Changes to Terms

We may update these Terms from time to time. When we make changes, we will update the "Last updated" date at the top of this page. Continued use of the App after changes constitutes acceptance of the new Terms. We encourage you to review this page periodically. If we make material changes, we may provide additional notice through the App.

17. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Cook County, Illinois, for any disputes arising out of or related to these Terms or your use of the App.

18. Dispute Resolution and Arbitration

Binding Arbitration: Any dispute, controversy, or claim arising out of or relating to these Terms or the App shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules. The arbitration shall take place in Cook County, Illinois, or may be conducted remotely. The arbitrator's decision shall be final and binding.

Class Action Waiver: YOU AND LOW LATENCY LABS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

Opt-Out: You may opt out of this arbitration agreement by sending written notice to chintan@lowlatencylabs.app within thirty (30) days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out of arbitration.

Exceptions: Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights.

19. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the validity of the remaining provisions, which shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

20. Waiver

The failure of Low Latency Labs LLC to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Low Latency Labs LLC.

21. Assignment

You may not assign or transfer these Terms or your rights hereunder without the prior written consent of Low Latency Labs LLC. Low Latency Labs LLC may freely assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets. Any attempted assignment in violation of this section shall be null and void.

22. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Low Latency Labs LLC regarding your use of the App and supersede all prior and contemporaneous agreements, representations, and understandings, whether written or oral.

23. Force Majeure

Low Latency Labs LLC shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, pandemics, government actions, power failures, internet or telecommunications failures, or any other event that could not have been reasonably foreseen or prevented.

24. Apple App Store Terms

The following terms apply to your use of the App if downloaded from the Apple App Store:

• These Terms are between you and Low Latency Labs LLC only, and not with Apple Inc. ("Apple"). Low Latency Labs LLC, not Apple, is solely responsible for the App and its content.
• Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
• In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App. To the maximum extent permitted by applicable law, Apple has no other warranty obligation with respect to the App.
• Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including: (a) product liability claims; (b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation.
• In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, Low Latency Labs LLC, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
• You represent and warrant that (a) you are not located in a country that is subject to a U.S. Government embargo or has been designated by the U.S. Government as a "terrorist supporting" country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
• You must comply with applicable third-party terms of agreement when using the App (e.g., your wireless data service agreement).

25. Contact Us

If you have any questions about these Terms of Service, please contact us at chintan@lowlatencylabs.app.